Refund policy

All products are final sale and we do not offer any refunds or exchanges for our products. 

You can always contact us for any return question at keyonnascreations@outlook.com.


Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you receive any damaged items please email us within 24 hours of receiving your order at keyonnascreations@outlook.com with your full name and order number.


Exceptions / non-returnable items
All items cannot be returned. Due to the fact that they are handmade and customized for you.


Exchanges
No Exchanges